Hello,
Recently I became a paying customer for a dedicated server by Zap-Hosting. (around the end of August)
Upon rebooting my Zap-Hosting server (Sept 5th 2022 at 10pm CST) their system automatically deleted files I have been using for weeks on their system. (That they installed)
When I booted the server and tried to sign into the FTP, I found a text document in the resources folder exclaiming that QBCore stock files from the github directly were "malicious" and "contained cipher code for ip-lock attacks."... A number of my edited QBcore resources were removed, they deleted QBCore, and their distributed dependencies, and all of my customization of each plugin there in.
I have not found a way to restore these files they delete through their dashboard (even though I have backups on my local system), and they refuse to help restore them, calling my files "malicious" when I didn't even replace them with anything at all.
I sent tickets letting them know I needed help getting these files back on my server. They responded telling me the resources removed contained malicious code, but we all know QBCore does not.
I have ran video game servers for 20 years and never had this happen, I don't give a shit about escrow or any of that nonsense, they shouldn't be removing files they don't understand.
Hell... they even responded later telling my that my files are all good -_-
This was the log created, that was deposited in my resources folder, on their server upon boot. Every single one of these directories and the files inside them was deleted without chance of recovery, by Zap-Hosting.
They don't seem to understand the reason their system did it either, which is... scary as a paying customer to say the least:
(Remember these are all files from their installer packages, that they give paying customers, they are deleting here...)
Just wanted to share this bit if facts with anyone considering Zap-Hosting as this is a practice they indulge in.
Recently I became a paying customer for a dedicated server by Zap-Hosting. (around the end of August)
Upon rebooting my Zap-Hosting server (Sept 5th 2022 at 10pm CST) their system automatically deleted files I have been using for weeks on their system. (That they installed)
When I booted the server and tried to sign into the FTP, I found a text document in the resources folder exclaiming that QBCore stock files from the github directly were "malicious" and "contained cipher code for ip-lock attacks."... A number of my edited QBcore resources were removed, they deleted QBCore, and their distributed dependencies, and all of my customization of each plugin there in.
I have not found a way to restore these files they delete through their dashboard (even though I have backups on my local system), and they refuse to help restore them, calling my files "malicious" when I didn't even replace them with anything at all.
I sent tickets letting them know I needed help getting these files back on my server. They responded telling me the resources removed contained malicious code, but we all know QBCore does not.
I have ran video game servers for 20 years and never had this happen, I don't give a shit about escrow or any of that nonsense, they shouldn't be removing files they don't understand.
Hell... they even responded later telling my that my files are all good -_-
This was the log created, that was deposited in my resources folder, on their server upon boot. Every single one of these directories and the files inside them was deleted without chance of recovery, by Zap-Hosting.
Code:
2022-09-05_23:00:10: deleted malicious resource at [qb]/qb-atms with cipher-panel
2022-09-05_23:00:10: deleted malicious resource at [qb]/qb-cityhall with cipher-panel
2022-09-05_23:00:10: deleted malicious resource at [qb]/qb-radialmenu with cipher-panel
2022-09-05_23:00:10: deleted malicious resource at [qb]/qb-interior with cipher-panel
2022-09-05_23:00:10: deleted malicious resource at [qb]/qb-houses with cipher-panel
2022-09-05_23:00:10: deleted malicious resource at [qb]/qb-weathersync with cipher-panel
2022-09-05_23:00:10: deleted malicious resource at [qb]/qb-commandbinding with cipher-panel
2022-09-05_23:00:10: deleted malicious resource at [qb]/qb-streetraces with cipher-panel
2022-09-05_23:00:10: deleted malicious resource at [qb]/qb-tunerchip with cipher-panel
2022-09-05_23:00:10: deleted malicious resource at [qb]/qb-drugs with cipher-panel
2022-09-05_23:00:10: deleted malicious resource at [qb]/qb-scrapyard with cipher-panel
2022-09-05_23:00:10: deleted malicious resource at [qb]/qb-policejob with cipher-panel
2022-09-05_23:00:11: deleted malicious resource at [qb]/qb-weed with cipher-panel
2022-09-05_23:00:11: deleted malicious resource at [qb]/qb-vineyard with cipher-panel
2022-09-05_23:00:11: deleted malicious resource at [qb]/qb-target with cipher-panel
2022-09-05_23:00:11: deleted malicious resource at [qb]/qb-bankrobbery with cipher-panel
2022-09-05_23:00:11: deleted malicious resource at [qb]/qb-mechanicjob with cipher-panel
2022-09-05_23:00:11: deleted malicious resource at [qb]/qb-garages with cipher-panel
2022-09-05_23:00:11: deleted malicious resource at [qb]/qb-newsjob with cipher-panel
2022-09-05_23:00:11: deleted malicious resource at [qb]/qb-apartments with cipher-panel
2022-09-05_23:00:11: deleted malicious resource at [qb]/qb-adminmenu with cipher-panel
2022-09-05_23:00:11: deleted malicious resource at [qb]/qb-ambulancejob with cipher-panel
2022-09-05_23:00:11: deleted malicious resource at [qb]/qb-prison with cipher-panel
2022-09-05_23:00:11: deleted malicious resource at [qb]/qb-scoreboard with cipher-panel
2022-09-05_23:00:11: deleted malicious resource at [qb]/qb-hotdogjob with cipher-panel
2022-09-05_23:00:12: deleted malicious resource at [standalone]/connectqueue with cipher-panel
2022-09-05_23:00:12: deleted malicious resource at [standalone]/mhacking with cipher-panel
2022-09-05_23:00:12: deleted malicious resource at [standalone]/LegacyFuel with cipher-panel
2022-09-05_23:00:12: deleted malicious resource at [standalone]/progressbar with cipher-panel
2022-09-05_23:00:12: deleted malicious resource at [standalone]/PolyZone with cipher-panel
2022-09-05_23:00:12: deleted malicious resource at [standalone]/ps-hud with cipher-panel
2022-09-05_23:00:12: deleted malicious resource at [standalone]/safecracker with cipher-panel
2022-09-05_23:00:12: deleted malicious resource at [standalone]/interact-sound with cipher-panel
2022-09-05_23:00:12: deleted malicious resource at [voice]/qb-radio with cipher-panel
2022-09-05_23:00:13: deleted malicious resource at [voice]/pma-voice with cipher-panelThey don't seem to understand the reason their system did it either, which is... scary as a paying customer to say the least:
(Remember these are all files from their installer packages, that they give paying customers, they are deleting here...)
Just wanted to share this bit if facts with anyone considering Zap-Hosting as this is a practice they indulge in.
